Privacy policy

Privacy Policy

At Leather Lime, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and when we may share it. By using our website or placing an order, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

Your name
Email address
Phone number
Billing and shipping address
Account information, such as your username and password
Order details, including products you view, purchase, return, or exchange
Messages you send to our customer support
Payment information required to process your order (we do not store your full card details)
Technical information, such as your IP address, browser type, device information, and website activity
Information received from trusted third-party services when applicable

2. How We Collect Your Information

We collect information when you:

Create an account
Place an order
Contact our support team
Browse our website through cookies and similar technologies
Use services provided by trusted third parties

3. How We Use Your Information

We use your information to:

Process and deliver your orders
Manage your account
Provide customer support
Send order updates and service-related messages
Improve our website and shopping experience
Send marketing emails or promotions if you have agreed to receive them
Prevent fraud and protect our business
Meet legal requirements

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted service providers, including:

Payment providers
Shipping and courier companies
Website hosting and technical service providers
Analytics and marketing providers
Customer support services
Government authorities when required by law
A new business owner if our business is merged or sold

5. Cookies

We use cookies and similar technologies to:

Keep your shopping session active
Remember your preferences
Understand how our website is used
Measure advertising performance

You can disable cookies through your browser settings, although some website features may not work properly.

6. Data Security

We use reasonable security measures to protect your personal information. However, no online system can be completely secure, so we cannot guarantee absolute security.

7. Data Retention

We keep your personal information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and maintain our business records.

8. Your Rights

Depending on the laws that apply to you, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict certain processing
Withdraw your marketing consent at any time

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.